Liz Mathew, Author at InsightDials Blog

Critical Error – Unable to connect to the Database

May 19, 2021July 8, 2021

2 mins read

If you get a Database error that states “Critical Error – Unable to connect to the Database “, then it would be due to the following: Incorrect database username and…

Smart Dashboarding

All in one Business dashboard

May 12, 2021October 20, 2022

2 mins read

An All-in-one Business Dashboard helps in monitoring the holistic vitals of your organization on a single platform. Regardless of the different applications you use for sales, finance, support, chat etc.,…

Smart Dashboarding

How to Design a Smart Dashboard

May 7, 2021October 20, 2022

5 mins read

Just imagine, while driving your car, you need to look meticulously to know the current speed. Or if an engine overheating light blinks and you need to scan the dashboard…

Web Hosting

Business Intelligence for Web hosting

May 6, 2021May 25, 2021

5 mins read

Web hosting Industry/Web hosts powers the world wide web. It is the major backbone of all that runs on the internet. The industry consists of companies that are primarily offering…

Key Metrics

Customer Support KPIs

April 30, 2021October 20, 2022

5 mins read

Customer Support KPIs help you measure the quality of service you are providing to your customers. This is a very key metrics that indirectly relates to other KPIs like Customer…

Key Metrics

Accounts Receivable (AR)

April 29, 2021October 20, 2022

2 mins read

The balance of money due for the services delivered is termed as Accounts Receivable (AR). Or the services used but not yet paid by the customer. Aged Account Receivable is…

Key Metrics

Customer Lifetime Value

April 27, 2021October 20, 2022

2 mins read

Customer lifetime value (CLV) or Lifetime value (LTV), represents the total amount of money a customer is expected to spend in your business, during their lifetime before they churn. This is one of…

Key Metrics

Customer Retention Rate

April 26, 2021October 20, 2022

2 mins read

It takes 7 times more cost and effort to acquire a new customer than to retain one. A single customer that is lost is not a one-time revenue churn, but…

Key Metrics

Sales Conversion

April 25, 2021October 20, 2022

2 mins read

Sales conversion or customer acquisition, shows the number of leads that converted to customers. Though, it basically shows the effectiveness of your sales team in converting leads into new customers,…

Author: Liz Mathew